Frequently Asked Questions
Everything you need to know about your Mave electronics experience.
What is the warranty period for Mave electronics?
All Mave products come with a standard 12-month manufacturer warranty that covers hardware defects and technical malfunctions. Extended protection plans are available at checkout.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express 2-day shipping for urgent tech needs. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for opened devices?
We offer a 30-day return window. If the device has been opened, it must be returned in its original packaging with all included accessories. A small restocking fee may apply to opened electronics.
Are your products compatible with both iOS and Android?
Most Mave smart devices and peripherals are designed for universal compatibility. Please check the 'Technical Specifications' section on individual product pages for specific software requirements.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and customs duties or import taxes may be applied by your local government.
How can I track my package?
Once your order is processed, you can track your package directly through the 'Order Status' link in your confirmation email or by logging into your Mave account dashboard.